Sales Director, Ecommerce Client Solutions

About the role

The Sales Director, Ecommerce Client Solutions leads a high‑performing sales organization, driving strategic growth for enterprise ecommerce accounts. Reporting to the Sales Leadership Team, this hybrid role combines sales, ecommerce, and operational expertise to deliver best‑in‑class digital commerce experiences.

Key responsibilities

• Define and execute account‑specific growth strategies aligned with overall business objectives.
• Lead strategic planning sessions, analyze financial performance and ecommerce KPIs, and represent client needs in senior leadership discussions.
• Manage a portfolio of enterprise accounts, conduct Quarterly and Annual Business Reviews, and monitor client satisfaction metrics.
• Coach and develop sales and account management teams, oversee large client projects, and manage P&L, budget targets, and OPEX controls.
• Partner with Ecommerce, UX, Marketing, Technology, and Finance teams to ensure successful execution of client initiatives and use analytics to recommend optimization strategies.

Required profile

• Bachelor's degree in Business, Marketing, Ecommerce, Communications or related field.
• 10+ years of enterprise sales, ecommerce or digital commerce experience.
• 5+ years leading high‑performing sales or client services teams.
• Proven success managing enterprise ecommerce programs and driving measurable online growth.
• Willingness to travel approximately 50% and work onsite four days per week.

Required skills

• Advanced proficiency with Salesforce CRM.
• Strong Excel and PowerPoint skills.

What we offer

• Base salary range $150k‑$180k per year.
• Robust PTO, paid volunteer day, holidays, summer Fridays.
• Medical, dental, vision, life and AD&D insurance.
• 401k, tuition reimbursement, mental health and financial wellness programs.
• Potential incentive compensation for revenue‑generating positions.