Sales Development Representative - Restaurant Tech

About the role

AIO is looking for a Sales Development Representative to generate and qualify new business opportunities in the US restaurant market. The role focuses on outbound prospecting and inbound lead qualification, engaging restaurant owners and key decision-makers to identify fit and schedule discovery meetings for the Account Executive team. It suits someone with at least 1 year of US-based sales experience who enjoys a fast-paced startup environment and understands the basics of B2B SaaS selling; restaurant or restaurant technology sales experience is a strong plus.

Key responsibilities

• Generate new leads through outbound calls, emails, LinkedIn and other channels targeting US restaurants.
• Qualify inbound leads by assessing needs, budget, authority and timing.
• Book qualified meetings and demos for Account Executives, with smooth handoff and CRM documentation.
• Build relationships with restaurant owners and decision-makers to create pipeline opportunities.
• Maintain accurate records of activities, conversations and pipeline updates in the CRM.
• Meet and exceed daily, weekly and monthly KPIs (calls, emails, meetings booked, pipeline generated).
• Work with sales leadership to refine outreach messaging, country-specific strategies and positioning.
• Stay updated on US restaurant industry trends and competitor offerings.

Required profile

• Minimum 1 year of experience in US-based sales (B2B or SaaS preferred).
• Strong understanding of outbound prospecting and sales qualification frameworks.
• Excellent verbal and written English.
• Confidence in cold calling and handling objections.
• Highly motivated, target-driven and comfortable in a performance-based environment.
• Good organizational skills and ability to manage the pipeline.

Good to have

• Experience selling to restaurants, restaurant technology, POS systems, CRM or AI-based solutions.