Sales and Service Banker – York, PA

About the role

The Sales and Service Banker acts as a trusted advisor for customers at the York, PA branch, building long‑lasting relationships and delivering tailored banking, lending, and investment solutions. This position blends sales, customer service, and risk management to support the branch’s growth and reputation.

Key responsibilities

• Provide personalized banking, lending, and investment advice to meet customers’ financial goals.
• Process teller transactions accurately, including deposits, withdrawals, transfers, and cash handling.
• Identify cross‑sell opportunities and refer customers to appropriate products and partners.
• Educate customers on digital banking tools and promote self‑service options.
• Collaborate with team members to achieve branch sales targets and overall performance.
• Maintain compliance with regulatory requirements, internal policies, and fraud‑prevention standards.
• Assist with custodial duties, audits, and other operational tasks as needed.
• Support nearby branch locations when business needs arise.

Required profile

• Ability to perform all essential duties with accuracy and professionalism.
• Strong communication skills for in‑person, phone, and digital interactions.
• Customer‑focused mindset with a commitment to delivering exceptional service.
• Attention to detail in cash handling, transaction processing, and compliance.

Required skills