Sales and Service Banker – Retail Banking

About the role

Santander is looking for a Sales and Service Banker to join its Pawtucket branch. In this customer‑focused position you will act as a trusted advisor, helping clients meet their financial goals while delivering a high‑quality banking experience.

Key responsibilities

• Provide personalized banking, lending and investment solutions based on customers’ needs.
• Process teller transactions accurately, including deposits, withdrawals, transfers and cash handling.
• Identify cross‑sell opportunities and refer customers to appropriate partners.
• Educate clients on digital banking tools and self‑service options.
• Collaborate with team members to achieve branch sales targets and overall performance.
• Maintain compliance with regulatory requirements, risk policies and fraud‑prevention standards.
• Support nearby branch locations when business needs arise.

Required profile

• Ability to perform all essential duties with accuracy and professionalism.
• Strong communication skills for in‑person, phone and digital interactions.
• Customer‑service orientation with a focus on building long‑term relationships.
• Attention to detail in cash handling, audit support and regulatory compliance.

Required skills

What we offer

• Opportunity to grow within a global financial services leader.
• Access to training and development programs.
• Collaborative, technology‑driven work environment.