Sales and Service Banker – Livingston, NJ

About the role

The Sales and Service Banker at Santander’s Livingston‑Eisenhower branch acts as a trusted advisor, building long‑lasting relationships while delivering tailored banking, lending, and investment solutions. This position blends customer service excellence with proactive sales to support the branch’s growth objectives.

Key responsibilities

• Provide personalized financial advice and recommend appropriate products based on customer needs.
• Process teller transactions accurately, including deposits, withdrawals, transfers, and cash handling.
• Identify cross‑sell opportunities and refer customers to specialized partners.
• Educate customers on digital banking tools and self‑service options.
• Collaborate with team members to achieve branch sales targets and overall performance.
• Maintain compliance with regulatory requirements, internal policies, and fraud‑prevention standards.
• Support nearby branch locations when business needs arise.

Required profile

• Strong interpersonal skills with a focus on building customer loyalty.
• Ability to communicate clearly in person, over the phone, and via digital channels.
• Detail‑oriented approach to cash handling and transaction accuracy.
• Commitment to delivering an elevated, seamless customer experience.

Required skills

• Proficiency in performing teller transactions and cash‑drawer management.
• Knowledge of banking products, lending options, and investment solutions.
• Familiarity with digital banking platforms and self‑service tools.
• Understanding of regulatory compliance and fraud‑defense procedures.