Sales and Service Banker – Ardmore, PA

About the role

The Sales and Service Banker acts as a trusted advisor for customers at the Ardmore branch, building long‑lasting relationships and delivering tailored banking, lending, and investment solutions. This position blends front‑line customer service with sales, ensuring a seamless, secure, and personalized banking experience.

Key responsibilities

• Provide teller services including deposits, withdrawals, transfers, and cash handling while maintaining accuracy.
• Identify and act on cross‑sell opportunities for banking, lending, and investment products.
• Educate customers on digital banking tools and promote self‑service options.
• Collaborate with team members to meet branch sales targets and overall performance goals.
• Maintain compliance with regulatory requirements, internal policies, and fraud‑prevention standards.
• Support operational tasks such as audits, custodianship, and cash‑drawer reconciliation.
• Assist nearby branch locations when business needs arise.

Required profile

• Strong interpersonal skills with a focus on building customer loyalty.
• Ability to understand customers' financial needs and propose appropriate solutions.
• Attention to detail and accuracy in transaction processing.
• Commitment to delivering an elevated, personalized customer experience.
• Willingness to work in a fast‑paced, team‑oriented branch environment.

Required skills