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Room Attendant (Housekeeper)

Courtyard by Marriott Tyler · Tyler

🇬🇧 English

Job description

About the role

As a Room Attendant at HHM Hotels, you will ensure guest rooms are clean, comfortable, and meet the brand's standards. You will interact with guests warmly and contribute directly to overall guest satisfaction.

Key responsibilities

  • Greet guests with a friendly welcome.
  • Clean and maintain guest rooms, including sweeping, mopping, scrubbing, and vacuuming.
  • Change bed linens, replace towels and replenish amenities.
  • Dust, polish, and clean furniture, fixtures, walls, and equipment.
  • Report any needed repairs in guest rooms to management.
  • Process lost‑and‑found items according to hotel policy.
  • Follow safety procedures, wear protective equipment, and comply with MSDS and OSHA standards.
  • Assist with house‑person and lobby duties during peak periods or staffing shortages.
  • Monitor guest satisfaction scores and work to improve them.
  • Perform additional tasks as requested by management.

Required profile

  • High school diploma preferred.
  • Previous housekeeping experience or equivalent training.
  • Ability to understand and communicate in English.

Required skills

    What we offer

    • Competitive wages for full‑time and part‑time roles.
    • Medical, dental, and vision health insurance.
    • Paid time off.
    • 401(k) company match.
    • Daily pay.
    • Free basic life insurance.
    • Travel discounts.
    • Commuter transit and parking benefits.
    • Employee assistance and wellness program.
    • Educational and professional development opportunities.
    • Referral bonus program.

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    Courtyard by Marriott Tyler

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