Retail Operations Associate

About the role

GrandBrands, which operates Grand Furniture, Grand Outlet and Ashley Furniture/Outlet in Southeastern Virginia, is hiring a Retail Operations Associate for its Virginia Beach showroom. The associate is the first face guests see and keeps the showroom full, fresh and functional, working in a fast-paced environment where customer service and hands-on work go hand in hand.

Key responsibilities

• Greet and assist guests sincerely and enthusiastically
• Keep the sales floor looking great by replenishing sold items throughout the day
• Post to platforms such as Facebook Marketplace and Offer Up to help drive department sales
• Maintain visual standards: tag, straighten and merchandise products
• Write tickets and explain delivery, financing and warranty options
• Wear the uniform and give your best attitude every shift, working a schedule that supports business needs

Required profile

• High school diploma or equivalent preferred
• Retail, warehouse or customer service experience is a plus
• Able to stand, walk and lift up to 250 lbs. with assistance
• Physical ability to move furniture with proper tools or help
• Detail-oriented, self-motivated and able to communicate clearly and professionally with customers and teammates

What we offer

• Health care plan (medical, dental and vision)
• Retirement plan (401k) and life insurance
• Paid time off (vacation, sick and holidays)
• Family leave (maternity, paternity) and short- and long-term disability coverage
• Training and development, employee discount and employee assistance program