Restaurant General Manager

About the role

As the Restaurant General Manager, you will lead a dynamic team, recruiting, training and developing crew members to deliver exceptional customer experiences and set a gold standard for performance.

Key responsibilities

• Recruit, onboard, and orient Team Members and Shift Leads, ensuring a well‑prepared staff.
• Develop and execute comprehensive training plans, mentor Assistant Managers and Shift Leaders, and oversee all training initiatives.
• Recognize and reward outstanding performance while fostering equity, inclusion, and belonging.
• Engage directly with customers to resolve issues promptly and maintain a positive experience.
• Schedule staff strategically, coach on CHAMPS standards, and lead product rollout meetings.
• Analyze financial performance, manage the budget, and devise strategies to maximize profitability without compromising service.
• Monitor competitors and aim to exceed their standards across digital presence and loyalty programs.

Required profile

• Minimum 5 years of restaurant or retail management experience with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Exceptional communication skills (written, verbal, interpersonal) and solid understanding of restaurant maintenance programs.
• Champion Taco Bell’s culture of equity, inclusion, and belonging.
• Experienced in recruiting top talent, training high and under‑performing employees, and supporting change management.

Required skills

• Proficiency with digital tools and platforms.

What we offer

• Competitive pay with bonus potential.
• 4 weeks' vacation plus additional paid time off.
• Scholarship programs for continuing education.
• Career advancement and professional development opportunities.
• Medical benefits from day 1, health and wellness programs, 401k retirement plan.
• Discounts on mortgages, vehicles, cell phones, gym memberships and more.
• Free meals.