Relationship Banker – Waterbury, CT

About the role

As a Relationship Banker at Santander in Waterbury, you will act as a trusted advisor, helping customers achieve their financial goals through personalized banking, lending, and investment solutions. The role focuses on building lasting relationships while delivering exceptional service.

Key responsibilities

• Achieve or exceed sales targets by cross‑selling banking products and services.
• Develop and maintain strong client relationships to understand and meet their financial needs.
• Prospect new clients through networking, referrals, lead calling, and community engagement.
• Provide a seamless, personalized customer experience across in‑person, phone, and digital channels.
• Educate customers on digital banking tools and self‑service options.
• Ensure compliance with regulatory requirements and internal risk‑management policies.
• Collaborate with branch teammates and partners to meet overall branch goals.

Required profile

• Strong communication skills and a customer‑focused mindset.
• Ability to identify opportunities and proactively address customer concerns.
• Commitment to delivering high‑quality service and fostering loyalty.

Required skills

What we offer

• Opportunities for professional growth within a global financial institution.
• A supportive, technology‑driven environment.
• Competitive benefits and a collaborative team culture.