Relationship Banker – Union Deposit

About the role

As a Relationship Banker at Santander in Harrisburg, PA, you will serve as a trusted advisor to customers, building long‑lasting relationships by understanding their financial needs and goals. You will provide tailored banking, lending, and investment solutions while delivering exceptional service.

Key responsibilities

• Achieve or exceed sales targets by actively promoting and cross‑selling banking products and services.
• Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
• Prospect for new clients through networking, referrals, lead calling, portfolio management, and community engagement.
• Meet the financial needs of customers, including transactional, servicing, and product requirements.
• Deliver an elevated, personalized, and seamless customer experience.
• Foster customer loyalty by addressing concerns and providing timely resolutions.
• Engage customers through digital platforms, educating them on self‑service options.
• Communicate clearly with customers in person, over the phone, or via digital channels.
• Ensure compliance with all regulatory requirements and internal policies related to risk and fraud.
• Collaborate with team members and partners to achieve branch goals and overall performance.
• Support nearby branch locations as needed based on business necessity.

Required profile

• Ability to meet or exceed sales targets.
• Strong relationship‑building and customer‑service orientation.
• Proactive prospecting and networking skills.
• Clear communication skills across multiple channels.
• Understanding of banking products and services.
• Commitment to regulatory compliance and risk management.

Required skills