Regional Patient Access Lead - North East

About the role

Amgen is hiring a Regional Lead Patient Access for its Rare Disease team in the North East region. The lead manages a team of field-based Patient Access Liaisons who help patients understand the logistics of accessing their medicines, and provides input on the strategic direction of the business.

Key responsibilities

• Lead and manage a team of patient access liaisons, accountable for their performance, training and compliance
• Develop key performance metrics and track each team member's progress against them
• Develop each team member individually to meet the needs of their region
• Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications
• Ensure the team receives appropriate fundamental and ongoing training
• Identify new patient needs throughout the year and share them with cross-functional teams
• Coordinate team participation in national and local patient meetings and events
• Oversee and support patient programs, if applicable, and develop presentations on group objectives and performance at least quarterly
• Coordinate with Area Sales Directors on teamwork, communication and healthcare provider education

Required profile

• Basic qualification: doctorate degree and 2 years of patient access experience, or master's degree and 4 years, or bachelor's degree and 6 years of patient access experience
• Preferred: pharma or medical industry experience, people management experience, rare disease experience, and previous patient educator or patient access experience
• Requires 50-75% regional travel, including some overnight and weekend commitments

Required skills

• Knowledge of PhRMA, OIG and other guidelines for compliant medical communications
• Knowledge of insurance, reimbursement and foundation assistance
• Proficiency in Microsoft Office; excellent presentation and PowerPoint skills
• Strong communication, problem-solving and interpersonal skills in a cross-functional team

What we offer

• Annual salary range of $175,958.50 to $238,061.50, depending on skills, experience and qualifications
• Health, dental and vision coverage, life and disability insurance, and a retirement savings plan with company contributions
• Discretionary annual bonus or sales-based incentive plan, stock-based long-term incentives
• Time-off plans, flexible work models including remote work where possible, and career development opportunities