Regional Office Receptionist

About the role

The Illinois Department of Children and Family Services is seeking an organized, professional and results-oriented individual to serve as Regional Office Receptionist in Galesburg, IL. The position is full time, salaried and union-covered, with Monday to Friday hours from 8:30 am to 5:00 pm. Applicants must apply electronically through the State of Illinois online application system.

Key responsibilities

• Serve as Regional Office Receptionist
• Answer all incoming calls and screen callers to determine the nature of their request, many of which may be hostile
• Greet visitors and direct walk-ins to the appropriate offices and resources
• Order and distribute forms from Central Stores
• Perform other duties as required or assigned that fall within the scope of the duties listed above

Required profile

• High school level education, with knowledge, skill and mental development equivalent to its completion
• 2 years of office experience
• Ability to keyboard accurately at 45 wpm
• Excellent organizational skills, and strong leadership and communication capabilities
• Ability to pass a background check
• Bilingual skills are welcome; applicants must be authorized to work in the United States on a full-time basis

What we offer

• Anticipated starting salary of $4,144 per month, with a full range of $4,144 to $5,429 per month
• Competitive compensation plan, excellent benefits and a pension program