Receptionist

About the role

Broadway Support Services, an affiliate of a large US debt settlement company, is looking for a Receptionist who ensures a welcoming and efficient workplace. The role covers front-desk operations, administrative coordination and employee support, including ordering food through Fripick and supporting the People Experience Team.

Key responsibilities

• Welcome and assist visitors, employees, applicants, partners and U.S./NDR leadership; manage visitor access, including access cards and VIP badges.
• Receive, organize and route inquiries, messages, emails, packages and other communications.
• Draft and respond to professional emails.
• Coordinate meeting and conference room reservations through Microsoft Teams.
• Prepare employment verification letters, work letters and other assigned documents.
• Support the People Experience team with employee inquiries, interview coordination and administrative requests.
• Monitor office supplies inventory and help with procurement requests.
• Coordinate with internal departments and external vendors as needed and keep the reception area tidy.

Required profile

• At least 6 months of experience in administrative support, customer service, front desk or a similar people-facing role; strong organization, communication and multitasking skills can compensate for less direct experience.
• Intermediate to advanced English, with professional written and verbal communication.
• Customer-service and proactive mindset, able to work independently and adapt to a fast-paced, high-volume setting.
• Availability Monday to Friday 8:00 AM–5:00 PM and 1:00 PM–10:00 PM, weekends off.
• Full-time position, overtime eligible if classified non-exempt.

Required skills

• Computer competency and ability to use several computer systems.
• Prioritizing multiple tasks and punctuality.

What we offer

• Employee mentorship and leadership programs.
• Law benefits, private insurance and meal subsidy.
• Referral program and transportation starting at 4:00 PM.
• Continuous development and a privileged City Center location.