Receptionist – Bilingual English/Spanish

About the role

Beverly Law, an award‑winning personal injury firm, is seeking a professional Receptionist to be the first point of contact for clients. This full‑time position offers a clear pathway to a Case Manager role, allowing you to grow while supporting clients who have suffered serious injuries.

Key responsibilities

• Answer and direct incoming calls, ensuring callers reach the appropriate staff.
• Record and relay detailed messages accurately.
• Perform general office duties such as faxing documents to insurance companies, medical providers, and Medicare offices.
• Develop case strategies and tactics in collaboration with case managers.
• Communicate consistently with clients and manage all aspects of their files.
• Work closely with pre‑litigation departments and lien negotiators.

Required profile

• Bilingual in English and Spanish.
• Strong drive to succeed, resilient and persistent.
• Excellent negotiation, interpersonal and communication abilities.
• Highly organized with the capacity to solve problems and handle multiple tasks.
• Team‑oriented mindset and a desire for continuous learning.

Required skills

What we offer

• Opportunity to transition into a Case Manager role.
• Career growth in a firm that invests in employee development.
• Supportive, high‑energy work environment.