Practice Receptionist (PRN) – Family Medicine Clinic

About the role

Cabinet Peaks Medical Center is seeking a Practice Receptionist to support its Family Medicine Clinic on an as‑needed (PRN) basis. The role serves as the front‑office point of contact, ensuring smooth patient flow and accurate administrative processing.

Key responsibilities

• Greet and check‑in patients, verify demographics, insurance and other required information.
• Answer phone calls, triage inquiries, schedule new and follow‑up appointments, and manage reminder calls.
• Collect deposits, copayments and other patient liabilities according to policy.
• Perform initial billing tasks, including use of ICD‑10 and CPT codes, and process end‑of‑day deposits and batch outs in eCW.
• Handle incoming mail, faxes, and maintain an organized waiting area with patient amenities.

Required profile

• High school diploma or equivalent; BLS certification preferred (must obtain within 3 months of hire).
• At least six months of experience in a medical office or related setting (preferred but not required).
• Strong interpersonal, organizational and time‑management abilities.
• Ability to work independently and remain composed in a high‑traffic environment.

Required skills

• Proficiency with electronic health record systems (eCW).
• Knowledge of ICD‑10 and CPT coding for billing purposes.