Full‑Time Practice Receptionist

About the role

Cabinet Peaks Medical Center is looking for a full‑time Receptionist to join its General Surgery team. The role serves as the first point of contact for patients, handling check‑ins, phone triage, and essential clerical tasks in a busy medical office.

Key responsibilities

• Greet patients, verify demographic and insurance information, and enter data into the electronic system.
• Answer and triage telephone calls, route messages to appropriate staff, and schedule new and follow‑up appointments.
• Collect deposits, copayments, and other patient liabilities according to policy.
• Assist with the first part of billing, using ICD‑10 and CPT codes.
• Process end‑of‑day deposits, batch out eCW, and manage incoming mail and faxes.
• Maintain an organized waiting area and provide refreshments for patients and families.
• Participate in staff meetings, training sessions, and special projects as directed by the practice manager.

Required profile

• High school diploma or equivalent; BLS certification preferred (must be obtained within three months of hire).
• At least six months of experience in a medical office or related healthcare setting.

Required skills

• Knowledge of BLS (Basic Life Support) procedures.
• Familiarity with ICD‑10 and CPT coding for billing.
• Experience using the eCW electronic health record system.

What we offer

• Full‑time benefits package including medical, dental, vision, long‑term disability, and AD&D insurance for employee and eligible family members.
• 403(b) retirement plan with employer match.
• Commitment to a safe, efficient, and productive work environment, including pre‑employment substance testing.