Personal Assistant to Global Head of Citizenship

About the role

We are seeking a highly organized Personal Assistant to support the Global Head of Citizenship within a leading British universal bank. The role provides executive partnership, ensuring smooth day‑to‑day operations across a complex global remit and acting as a trusted gateway for senior‑level priorities.

Key responsibilities

• Manage the Global Head of Citizenship’s calendar, triage meeting requests, resolve conflicts and align scheduling with strategic priorities.
• Plan and coordinate travel itineraries, including flights, accommodation and ground transportation, ensuring compliance with corporate travel policy.
• Arrange meeting logistics such as conference rooms, A/V equipment, visitor access and prepare agendas and supporting materials in advance.
• Provide administrative support for the broader Public Policy & Corporate Responsibility leadership team, including communications and attendee coordination for New York‑based events.
• Handle day‑to‑day administration including corporate card management, expense reporting, filing systems and maintain confidentiality.
• Track actions, follow‑ups and deadlines, flagging risks or dependencies early.
• Troubleshoot issues with internal partners (technology, building services, A/V) to maintain service quality.

Required profile

• Demonstrated experience supporting senior executives in a fast‑paced, high‑visibility environment.
• Strong attention to detail, accuracy and ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills, with a proactive, solution‑oriented mindset.
• High level of discretion and confidentiality.

Required skills

• Proficiency in calendar and travel management tools.
• Familiarity with meeting logistics, A/V setup and corporate expense systems.

What we offer

• Opportunity to work closely with senior leadership on impactful citizenship initiatives.
• Exposure to global public policy and corporate responsibility projects.
• Dynamic, inclusive workplace within a leading financial institution.