Patient Service Specialist - Orthopaedics
ccf · Union Hospital
Job description
About the role
The Patient Service Specialist in Orthopaedics provides a comprehensive, proactive "Patients First" experience for patients and visitors at Union Hospital, supporting admissions and post‑surgical care.
Key responsibilities
- Perform patient registration, visit preparation, telephone triage, insurance verification, co‑pay collection, and scheduling.
- Maintain confidential patient information, track records, and manage arrival/departure desk activities.
- Recruit, enroll, and educate patients on MyChart and Appointment Pass.
- Investigate, triage, and resolve patient issues using the HEART model.
Required profile
- High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree.
- Ability to stand, walk, or sit for extended periods and lift up to 25 pounds.
- Good visual acuity and ability to navigate a fast‑paced environment.
Required skills
- Proficiency with PC and office equipment.
- Knowledge of medical terminology.
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Published 1 day ago
Expires 1 month from now
6 views · 0 interested
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ccf
Union Hospital