Part-Time Sales Department Clerk

About the role

The American Girl New York City retail store is looking for a dynamic Part-Time Sales Department Clerk. The role suits someone with strong interpersonal skills who can give prompt, efficient and exceptional sales assistance in a customer-oriented environment.

Key responsibilities

• Approach, acknowledge and assist customers promptly, handling several customers at once
• Meet customer merchandise and service needs by sharing product knowledge, answering questions, directing customers to merchandise, suggesting upsells and informing them about product availability
• Share information on store events, promotions and activities with customers
• Process all point-of-sale transactions promptly and accurately
• Help resolve customer problems and turn returns into exchanges
• Communicate merchandise and service needs to management on a timely basis
• Contribute to team and company goals

Required profile

• Sales experience in the specialty retail or service industry, preferred
• Experience working with children, preferred
• Willingness to work a flexible retail schedule, including days, nights and weekends

Required skills

• Basic computer skills
• Some experience using a POS system, preferable

What we offer

• Pay of $18-$19 per hour, depending on work location, skills and experience
• Competitive total pay programs and comprehensive benefits