Operations & Project Coordinator

About the role

Alliance Group is seeking an Operations & Project Coordinator for its North Clarendon, VT operations center. This is an in-person, office-based position providing administrative, scheduling and operational support across the Service, Controls and Installation departments. It works closely with field personnel, Project Managers, supervisors, customers, vendors and branch leadership to coordinate schedules, support daily operations and make sure work is properly documented and billed.

Key responsibilities

• Service coordination: prioritize service calls, maintenance visits and repairs by customer need, field availability, skill set, location and urgency
• Manage daily and long-term scheduling and create and maintain service jobs, communicating them to field personnel and coordinating with customers, vendors and managers
• Coordinate parts, materials, purchase orders and deliveries for field operations
• Process service and maintenance billing, including invoices, credits and rebills, and keep documentation and reports
• Support field operations through dispatch coverage and truck maintenance coordination
• Project coordination: set up and maintain projects, coordinate schedules, materials, subcontractors and purchase orders
• Assist with project billing and documentation, keep project records, help with O&M manuals, project closeout and follow up on open projects

Required profile

• High school diploma or GED required; additional education or certifications a plus
• U.S. citizenship or a current, valid U.S. work permit is mandatory
• Valid, unrestricted driver's license
• Ability to lift up to 15 lbs on a semi-regular basis
• Background verification and motor vehicle check required

Required skills

• Excellent organizational skills, attention to detail and strong oral and written communication
• Collaborative, reliable and proactive problem-solving attitude

What we offer

• Pay starting at $25 per hour, negotiable depending on experience
• Health, vision and dental insurance, HSA, FSA/DCA, $50,000 life insurance and voluntary insurance options
• Pre-tax 401(k) and Roth 401(k) with up to a 5% company match
• Time off package, 8 paid holidays, parental, jury duty, bereavement and military leave
• Annual bonus programs, professional development assistance and company events
• Fitness reimbursement, income advance loan, employee apparel credit and discounts