OnSite Specialist - Endoscopy, Brooklyn, NY

About the role

Stryker is hiring an Endoscopy OnSite Specialist in Brooklyn, NY, a field-based role supporting surgical teams so that equipment, processes and information flow smoothly and patient care is exceptional. The specialist prepares, manages and maintains surgical equipment and disposables, troubleshoots equipment issues and works closely with surgeons, operating room personnel, central processing and biomedical staff. Coverage includes rotating schedules, on-call, overnight and weekend shifts, and occasional travel to other accounts.

Key responsibilities

• Prepare, manage and maintain surgical equipment and disposable products so everything is ready before each procedure.
• Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
• Troubleshoot routine and complex equipment issues independently to reduce downtime.
• Maintain accurate documentation of procedures, equipment usage, monthly performance metrics and account updates.
• Keep up to date with Stryker equipment, disposables and new technologies and educate clinical staff on product use.
• Follow safety, facility and privacy standards, including patient confidentiality.
• Reprocess and manage surgical instrumentation per IFU, HSPA/AAMI standards and hospital policy, working with SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.
• Decontaminate and assemble rigid scopes, cameras, light cords and power instrumentation, perform in-line function testing, wrap and containerize sets for sterilization, and maintain instrumentation lists.

Required profile

• High school diploma or equivalent; 0+ years of related experience.
• Preferred: Bachelor's or Associate's degree or equivalent certifications, and 1+ year of experience in customer service, technical assistance, clinical support or sterile workflow operations.
• CRCST certification required within 6 months of hire (renewed annually); HSPA/CRCST required within 6 months for Sterile Processing roles.
• Ability to work rotating schedules, including on-call, overnight and weekend shifts, and to arrive within 45 minutes when on call.
• Ability to lift up to 50 lbs occasionally and 20 lbs frequently, and to stand, walk, bend and stoop for long periods.
• Ability to travel and cover other accounts, including occasional overnight travel.

Required skills

• Basic computer applications such as Microsoft Office.
• Strong analytical, problem-solving and time-management skills, with the ability to make independent decisions under pressure.
• Clear communication and ability to follow detailed guidelines and procedures.