Mid-Market Account Director – Talent Solutions

About the role

LinkedIn is seeking a Mid-Market Account Director for its Talent Solutions portfolio. In this hybrid role you will act as a trusted adviser to mid‑market customers, helping them adopt and derive value from LinkedIn’s talent and learning solutions.

Key responsibilities

• Research customers’ businesses and prepare insightful questions for meetings.
• Ask layered, open‑ended questions to uncover objectives and challenges.
• Build relationships with multiple stakeholders across the customer organization, both vertically and horizontally.
• Lead with solutions rather than products, aligning recommendations with customer goals.
• Drive customer decision‑making with a shared vision and clear value propositions.
• Use data and insights to support investment recommendations and address objections.
• Proactively mitigate churn risk through a customer‑centric approach.
• Identify growth opportunities and expand the value delivered to customers.

Required profile

• Strategic, consultative selling mindset with a focus on customer success.
• Strong commercial acumen and ability to negotiate agreements.
• Excellent communication skills, adaptable to different stakeholder needs.
• Ability to map key stakeholders and develop outreach strategies.
• Commitment to acting with integrity and advocating for the customer’s best interests.

Required skills