Metrology Technician

About the role

IQVIA Laboratories in Ithaca is seeking a Metrology Technician to perform qualification, calibration, preventative maintenance, troubleshooting and repair of analytical and process instrumentation used in the laboratory. The role focuses on HPLC systems and the liquid chromatography components of LC-MS instrumentation.

Key responsibilities

• Install and qualify new laboratory equipment, instrumentation and associated control software according to standard operating procedures.
• Perform scheduled and unscheduled calibration, verification, preventative maintenance, troubleshooting and repair of analytical instruments.
• Maintain equipment life cycle documentation, calibration records, preventative maintenance programs, inventories and supporting databases.
• Troubleshoot HPLC systems and LC-MS liquid chromatography components to minimize equipment downtime.
• Coordinate vendor installation, qualification, maintenance, repair and instrument software validation activities.
• Create and maintain instrumentation and metrology SOPs, risk assessments and gap analyses.
• Support quality investigations, corrective and preventative actions, audits, business continuity activities and functional metrics.
• Train employees on standard equipment usage and give technical guidance to junior staff and remote facilities.

Required profile

• Associate's degree in electronics or mechanical technology or a closely related field.
• 1 year of experience in a laboratory environment.
• Hands-on experience maintaining and troubleshooting HPLC systems and LC-MS liquid chromatography components.
• Hands-on experience calibrating, verifying, maintaining and repairing laboratory measuring and test equipment.
• Other equivalent combination of education, training and experience may be accepted.

Required skills

• Proficiency with Windows and Microsoft Office, including Word and Excel.
• Attention to detail and accuracy in regulated documentation and technical work.
• Organizational skills to manage multiple tasks, and strong communication and interpersonal skills.
• Ability to identify process improvement opportunities and support quality, safety and Six Sigma initiatives.

The potential base pay range is $46,200 to $96,200 per year, depending on qualifications, location and schedule; additional compensation may depend on the position offered.