Measure Technician (In-Home Advisor)

About the role

The Measure Technician (In-Home Advisor) is a part-time, field-based role supporting customers in Pasadena, CA and surrounding areas. Working independently in a traveling field capacity, the technician provides professional customer service, performs in-home measurements, takes measurements, answers product questions, reviews quotes and coordinates installations within the Measurement Services center of the Field Services Organization. The position reports directly to the Assistant Market Manager.

Key responsibilities

• Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible (about 60% of time).
• Ask customers open-ended questions about their projects and product needs, describe features and benefits of merchandise and project steps, and identify opportunities to engage customers in other services programs (about 35% of time).
• Follow policies and procedures and adhere to the work schedule (about 1%).
• Cooperate with associates, supervisors and managers to complete other assigned work activities (about 4%).
• Work primarily in a pre-defined geographical area, travel between locations, and use company-issued devices.

Required profile

• Able to work independently and travel between locations.
• Must be 18 years of age or older and legally permitted to work in the United States.
• Reliable transportation preferred.
• Ability to stand, walk or lift and carry material of moderate weight (8-20 pounds); conditions are indoors and may cause mild discomfort occasionally.
• High school diploma or GED, and 1+ year of previous related work experience preferred.

Pay range for California: $20.00 - $23.00.