Manager, Administrative Support Services

About the role

The Manager of Administrative Support Services provides leadership and oversight for administrative operations and support staff at Saint Louis University. This role ensures high‑quality administrative services, effective workload management, and a service‑oriented culture supporting academic leadership, faculty, students, and external stakeholders.

Key responsibilities

• Directly supervise, coach, and develop a team of administrative assistants, program support staff, and student workers.
• Standardize processes, templates, and service expectations to improve efficiency and reduce variability.
• Assist Business Director and Department Chairs with budget management, purchasing, and expense compliance.
• Identify workflow improvement opportunities and ensure compliance with university policies and records‑management requirements.
• Lead or contribute to special projects, strategic initiatives, and operational improvements as assigned.

Required profile

• Bachelor’s degree.
• Three or more years of experience supervising or leading administrative or professional staff.
• Experience managing complex administrative operations in an academic or professional services environment.
• Ability to travel regularly between six North Campus buildings.

What we offer

• Full‑time benefits including vacation and sick leave, health/dental/vision/life insurance.
• 403B retirement savings plan with employer match.
• Tuition remission, employee assistance program, and wellness program.