Lien Resolution Associate - Remote

About the role

The Ward Law Group, a personal injury law firm, is hiring an experienced Lien Resolution Associate to negotiate medical balances and help move settled cases toward disbursement. The position is a remote, independent contractor engagement with a 40-hour workweek, scheduled after the interview. It suits someone who enjoys negotiation, takes ownership of their files and keeps a high-volume caseload moving.

Key responsibilities

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and obtain supporting documentation.
• Submit reduction requests, follow up consistently and obtain written confirmation of negotiated agreements.
• Maintain accurate records of balances, negotiations, agreements and case status in Litify.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Meet expectations for negotiated reductions, turnaround times, productivity and accuracy.
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney.

Required profile

• At least two years of hands-on plaintiff personal injury lien or medical bill reduction experience supporting a U.S. law firm.
• Direct experience negotiating with hospitals and medical providers, able to explain strategies and results.
• Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coordination.
• Bilingual English and Spanish, with strong verbal and written communication skills.
• Ability to work independently in a remote environment; Litify experience preferred.

Required skills

• Proficiency with legal case management software (Litify preferred).
• Remote work setup: reliable internet, computer and quiet, professional workspace.

No employee benefits or paid time off. Employment is contingent on verification of identity and authorization to work in the United States.