Legal Operations Assistant - Immigration

About the role

Ellis Porter, an immigration law firm, is hiring a Legal Operations Assistant (internally called a Core Services Specialist) in its Troy office. The role supports daily legal operations by handling incoming government and general correspondence and supporting outbound immigration filing workflows. It does not involve preparing legal responses or handling immigration cases independently. The position is full-time (40 hours per week) and on-site.

Key responsibilities

• Receive, sort, scan, log and route incoming government correspondence such as receipt notices, RFEs and approval notices to the appropriate attorney, case manager or workflow.
• Enter and update information from government correspondence, including receipt numbers, case statuses and expiration dates, and verify data accuracy.
• Support filing workflows by printing, assembling, scanning and preparing immigration application packages for shipment.
• Maintain organized electronic and physical records in line with department procedures and firm confidentiality requirements.
• Take part in cross-training, special projects and continuous-improvement initiatives, and collaborate with colleagues to suggest process improvements.

Required profile

• Associate's or bachelor's degree preferred; relevant administrative, legal-support or operations experience considered.
• Experience in an administrative, legal-support, data-entry, mail-processing or similar role preferred; law-firm or immigration experience is a plus.
• Strong organizational skills, attention to detail and ability to handle confidential client information discreetly.

Required skills

• Proficiency with Microsoft 365, including Outlook, Teams and SharePoint.
• Comfort learning case-management and document-management systems.
• Strong written and verbal communication skills.

What we offer

• A competitive compensation package, health, dental, vision and life insurance, a 401(k) retirement plan with employer matching, and generous paid time off.
• Inclusive firm culture and flexible work schedules, including remote work opportunities.
• Casual dress code and company-sponsored lunch almost every week for employees working in person at the Troy or Ann Arbor offices.