Lien Resolution Associate - Remote

About the role

The Ward Law Group, a personal injury law firm, is hiring an experienced Lien Resolution Associate to negotiate medical balances and help move settled cases toward disbursement. The position is independent contractor and fully remote, with a 40-hour workweek and a schedule confirmed during the interview.

Key responsibilities

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and obtain supporting documentation.
• Submit reduction requests, follow up consistently and obtain written confirmation of negotiated agreements.
• Maintain accurate records of balances, negotiations, agreements and case status in Litify.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Meet expectations for negotiated reductions, turnaround times, productivity and accuracy.
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney.

Required profile

• At least two years of hands-on plaintiff personal injury reductions experience supporting a U.S. law firm.
• Direct experience negotiating with hospitals and medical providers, able to explain strategies and results.
• Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coordination.
• Bilingual English and Spanish, with strong verbal and written communication skills.
• Fluent English and Spanish; minimum 2 years of recent personal injury reductions, liens or medical bill negotiation experience.
• Experience in a plaintiff personal injury law firm; Litify experience preferred.

Required skills

• Proficiency with legal case management software; Litify experience preferred.
• Able to work independently in a remote environment.

Remote engagement details: 40-hour week, schedule confirmed during the interview. No employee benefits or paid time off. Candidates must submit their resume in English and verify identity and authorization to work in the United States.