IT Business Process Support Associate Director

About the role

The IT Business Process Support Associate Director – Americas leads the Applications domain for Barilla Americas, overseeing end‑to‑end delivery of regional business applications and driving innovation across the portfolio.

Key responsibilities

• Hold end‑to‑end accountability for the regional application portfolio, including SAP, RGM, TPM, TPO, EDI and other business systems.
• Lead and develop a multi‑locational team of professionals and senior managers, managing projects, budgets and vendor relationships.
• Prioritize and advance new projects in line with global and regional portfolio management processes.
• Ensure service continuity, act as escalation owner for disruptions, and coordinate with central IT and third‑party vendors.
• Champion application innovation by introducing data analytics and AI‑based solutions.

Required profile

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or related field, or equivalent experience.
• Extensive experience leading large‑scale application landscapes and multi‑country, cross‑functional projects.
• Proven ability to manage budgets, vendor contracts and complex stakeholder environments.

Required skills

• SAP
• Revenue Growth Management (RGM)
• Trade Promotion Management (TPM)
• Third‑Party Order (TPO)
• Electronic Data Interchange (EDI)
• Data Analytics
• Artificial Intelligence (AI) solutions