Customer Identity and Access Management Technical Expert

About the role

The Customer Identity and Access Management (CIAM) Technical Expert builds and supports secure authentication and identity integrations across applications. This hands‑on role blends software engineering with deep troubleshooting to ensure reliable login experiences.

Key responsibilities

• Design, build, test, and maintain authentication and identity integrations for frontend and backend applications.
• Troubleshoot complex login, session, token, API, and account issues in development and production, reproducing failures and implementing lasting fixes.
• Write maintainable code, create technical documentation, and review changes for security and reliability.
• Collaborate with application engineers, security teams, product owners, and external partners to resolve cross‑system issues and share knowledge.

Required profile

• Strong software engineering skills, especially in JavaScript and API integration, with experience in Java and AWS.
• Practical knowledge of JWT, session management, and authentication standards such as OAuth 2.0, OpenID Connect, and SAML.
• Substantial hands‑on experience troubleshooting production applications across frontend, backend, and external services.
• Experience building or integrating secure login and account management flows and taking ownership from investigation to resolution.
• Experience with CIAM platforms, particularly SAP Customer Data Cloud (SAP CDC), is a plus.

Required skills

• JavaScript
• Java
• AWS
• JWT
• OAuth 2.0
• OpenID Connect
• SAML
• API integration
• SAP Customer Data Cloud (SAP CDC)