Internal Communications Partner

About the role

Shield AI, a venture-backed defense-tech company, is seeking an on-site Internal Communications Partner to lead communications for enterprise priorities, organizational change and ongoing employee communications. Reporting to the Senior Manager, Internal Communications, the role develops and executes communication plans so employees understand company priorities, changes affecting their work and the actions they need to take. It suits an exceptional writer, editor, project manager and communications partner who can manage multiple workstreams and handle a fast-moving environment.

Key responsibilities

• Plan and deliver communications for change initiatives, including M&A and integration activity, organizational changes and People programs.
• Write and edit employee communications across channels: announcements, FAQs, talking points, manager toolkits, presentations, intranet news and Teams messages.
• Turn complex or incomplete information into clear communications that explain what is changing and anticipate questions and concerns.
• Manage communications plans, calendars, project trackers, reviews, approvals and delivery timelines across multiple projects.
• Partner with senior leaders and cross-functional teams to align messaging, timing, audiences and delivery channels.
• Support leadership communications such as company meetings, leadership updates, talking points, presentations and announcements.
• Flag communications risks and employee impacts early, recommend solutions and escalate issues as appropriate.
• Gather and synthesize employee feedback and sentiment to refine messages.

Required profile

• 5-7 years of experience in internal, change or corporate communications, or a related field.
• Experience developing communications for acquisitions, integrations, organizational change, technology transformation, People programs or other large-scale business changes.
• Demonstrated experience managing communications plans, timelines, stakeholders, reviews and deliverables across multiple projects.
• Ability to manage competing priorities and deadlines in a fast-paced environment.
• Sound judgment and discretion with confidential or sensitive information.

Preferred qualifications

• Experience partnering with senior leaders and presenting communications plans to executives.
• Experience building trust through transparent, clear employee communications about change.
• Experience in a high-growth technology, aerospace, defense or other complex and regulated environment.

The compensation range for the in-office San Mateo, CA location is $121K-$187K; other office locations have different pay.