This job is no longer available
This job expired on 03/08/2026. It no longer accepts applications.
Hostperson – Full‑Time at Hale Kai Restaurant
Fairmont Hotels & Resorts · Kohala
Job description
About the role
The Hostperson at Hale Kai will be the first point of contact for guests, delivering warm, personalized service in a luxury, fast‑paced oceanfront restaurant. You will create a welcoming atmosphere, manage seating flow, and ensure every guest feels the aloha spirit from the moment they arrive.
Key responsibilities
- Greet guests promptly and courteously, providing detailed information about the menu and venue.
- Maintain a clean, organized host station and dining area, ensuring optimal ambiance.
- Coordinate seating arrangements, manage waitlists, and communicate effectively with servers and kitchen staff.
- Monitor dining traffic, anticipate peak periods, and adjust host operations accordingly.
- Handle guest inquiries and resolve minor issues to uphold a high standard of service.
Required profile
- Friendly, personable demeanor with a genuine passion for hospitality.
- Ability to thrive in a high‑energy, upscale environment.
- Strong communication skills and attention to detail.
- Flexibility to work varied shifts, including weekends and holidays.
Required skills
- Customer service experience in a restaurant or hospitality setting.
What we offer
- Premium medical, dental, and vision benefits for full‑time employees.
- Employer‑paid group life and accidental insurance coverage.
- 401(k) retirement plan with matching contributions.
- Paid holidays, personal days, and vacation accrual from day one.
- Generous employee discounts on dining, retail, spa services, and worldwide Accor properties.
- Complimentary meals in the employee dining facility.
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Fairmont Hotels & Resorts
Kohala
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