Front Desk Coordinator

About the role

Shield AI, a defense-tech company, is hiring a Front Desk Coordinator (R5671) for its Frisco, Texas office. The coordinator is the first point of contact for visitors, clients and employees, managing front desk operations, coordinating office activities and supporting day-to-day administrative and facility needs. The position is full time, Monday to Friday 8am-5pm, based onsite.

Key responsibilities

• Greet and assist visitors so they leave a positive, professional first impression
• Manage emails and general inquiries, routing them as appropriate
• Coordinate visitor access, badging and check-in processes
• Maintain office organization, cleanliness and readiness
• Schedule meetings and manage conference room bookings
• Support office operations such as mail distribution, deliveries and supply inventory
• Coordinate with vendors and service providers as needed
• Partner with Facilities, IT and Security teams to support workplace needs
• Maintain accurate records and handle sensitive information with discretion

Required profile

• High school diploma or equivalent (associate or bachelor's degree preferred)
• 1-3 years of experience in a front desk, receptionist or administrative role
• Strong verbal and written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong organizational skills and attention to detail
• Professional demeanor with a customer-service mindset

Required skills

• Proficiency in Microsoft Office or Google Workspace
• Preferred: familiarity with visitor management systems (Envoy)
• Preferred: basic knowledge of access control and office security protocols