Field Account Manager, Redi Carpet (Phoenix, AZ)

About the role

Redi Carpet, a leader in multifamily flooring solutions, is looking for a Field Account Manager to own its Phoenix territory and drive growth across the Phoenix metro area and surrounding communities. The role involves building relationships with property managers and owners, securing profitable new accounts and delivering exceptional service. The position requires driving a company vehicle or a personal vehicle more than 50% of the average work week, and an acceptable Motor Vehicle Record (MVR) is required.

Key responsibilities

• Manage sales and customer retention initiatives, and oversee sales planning, forecasting, reporting and competitive pricing tactics.
• Create a strategic sales call schedule and make face-to-face customer visits, handling objections and promoting value-added solutions.
• Build and maintain a pipeline of qualified accounts using the company's CRM tool, and use cold calling to grow territory accounts.
• Implement approved sales strategies while keeping up with industry-specific product knowledge.
• Use Salesforce reporting and data analysis to find growth opportunities, and review the customer portfolio to act on underperforming accounts.
• Collaborate with inside sales and solve complex problems independently, with occasional project oversight.

Required profile

• Bachelor's degree in business administration or a related field; typically 5-8 years of experience, or 3-5 years with a master's degree.
• Preferred: B2B sales experience, including consultative or solution-based selling.
• Preferred: proficiency with Salesforce.