Donor Data Coordinator

About the role

The Donor Data Coordinator supports fundraising and stewardship by administering donor data, gift processing and constituent records. The role ensures timely recording and acknowledgement of contributions, maintains data integrity in the donor database, supports donor services and generates reports for fundraising operations. It is a full-time, non-exempt position reporting to the Director of Enterprise Systems, Technology & Data Strategy.

Key responsibilities

• Process charitable contributions and related transactions in the donor database, including gifts, pledges, recurring donations and matching gifts, and coordinate gift acknowledgements and donor correspondence.
• Serve as primary contact for giving inquiries, donation processing questions and matching gift requests.
• Maintain accurate donor, volunteer and engagement records, perform data review and cleanup, and keep organized electronic and physical records.
• Assist with database integrations, imports and data management projects.
• Administer the matching gift program, monitor pending requests, coordinate fulfillment and maintain pledge schedules and reminders.
• Prepare and reconcile gift and revenue information, coordinate bank deposits and maintain daily and weekly fundraising revenue reports.
• Take part in meetings and events and act as an ambassador for the organization's mission and values.

Required profile

• Bachelor's degree required.
• Experience with fundraising and donor management software preferred; experience with Raiser's Edge strongly preferred.
• Experience supporting fundraising, donor services, financial processing or advancement operations is a plus.

Required skills

• Strong attention to detail and organizational, recordkeeping and time management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, particularly Excel, and database reporting tools.
• Ability to work independently and handle confidential donor information with discretion.