Director of Revenue Management

About the role

Ennismore is seeking a Director of Revenue Management for one of its hotels in New York City. The role optimizes hotel revenue and profitability across transient, group and contract segments, overseeing pricing, positioning and inventory management in line with Ennismore's systems, policies and procedures. It works closely with Sales, Marketing and eCommerce, leads the annual rooms revenue budget and business planning, and is accountable for meeting KPIs.

Key responsibilities

• Maintain yield controls across all distribution channels, with a strong focus on direct channels
• Monitor market demand trends and ensure rates and inventory are correctly set in IDeaS, OPERA and other systems
• Analyze segmentation, production, source contribution, daily pick-up and pace reports to support pricing and inventory decisions
• Lead weekly revenue strategy and commercial meetings and refine strategies to improve RevPAR Index (RGI)
• Conduct quarterly audits of channel performance and ensure the team manages Brand.com, ALL.com, call center, OTAs, GDS, IDS and CRO
• Partner with Front Office and Operations on upsell opportunities, and with Sales, Marketing, Operations and Finance on an integrated commercial strategy
• Lead the annual budgeting and pricing process and maintain forecast accuracy within +/- 3%

Required profile

• At least 3 years of progressive revenue management experience in a full-service property
• Bachelor's degree in hospitality management, business management or a related field preferred
• Sound knowledge of revenue management, reservations, sales, marketing, GDS and hotel financial statements
• Willingness to travel; schedule may vary due to the cyclical nature of hospitality

Required skills

• Proficiency in hotel PMS, CRS, RMS and BI systems, and tools such as Demand360 and Agency360
• Forecasting, budgetary analysis and revenue management
• Excellent written and presentation skills in English

What we offer

• Base salary of $150,000 to $160,000 depending on experience, plus bonus eligibility
• 401(k) with company matching, medical, dental and vision insurance, HSA, life insurance and EAP
• Paid time off, employee referral program and learning opportunities