Director, Field Effectiveness, Rare Disease and Oncology

About the role

Amgen's US Field Excellence team supports the sales organization by optimizing field experience through Field Effectiveness, Incentive Compensation, Field Operations and Field Systems and Capabilities Transformation. The Director leads a team that enables, advises and supports the sales force to achieve performance efficiency through insights, excellence and efficiency. The position reports to the Executive Director, US Field Excellence.

A strong preference is given to a flexible commuter role to the Deerfield, IL or Thousand Oaks, CA office, with on-site presence 2 to 3 days a week; a remote option will be considered.

Key responsibilities

• Manage and oversee all field effectiveness programs and initiatives, and define the department's organizational design, roles, goals and objectives
• Lead or co-lead special initiatives such as sales force size and structure and launch readiness
• Monitor field performance and execution, identify issues and opportunities and recommend solutions
• Coordinate execution of field projects such as customer targeting, field reporting, field alerts, omnichannel/digital and field transformation
• Lead and develop a team, providing mentorship, coaching and training
• Work with the Global Commercial Capabilities & Innovation organization to align field effectiveness processes and deliverables
• Monitor industry trends and improve capabilities to meet changing business needs
• Act as liaison to operational delivery teams on escalations, new projects and process recommendations

Required profile

• One of: doctorate with 4 years of sales analytics and/or field effectiveness experience, master's with 8 years, or bachelor's with 10 years
• At least 4 years of direct people management and/or leadership experience leading teams, projects or programs
• Preferred: experience building teams, strategic and critical thinking, project management and collaboration

What we offer

• Base salary with a total rewards plan including health, dental and vision coverage, retirement savings plan, life and disability insurance and flexible spending accounts
• Discretionary annual bonus or sales-based incentive plan, stock-based long-term incentives and time-off plans
• Flexible work models where possible