Deployment Strategist, Public Sector (Federal & SLED)

About the role

ElevenLabs is hiring a Deployment Strategist for its public sector business, working with US federal agencies and state, local and education (SLED) organizations. You will work alongside Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, the enterprise AI platform, across the public sector. The role is remote-first, can be done from anywhere in the United States, and there is a preference for candidates based in Washington, DC; regular travel for customer on-sites is expected.

Key responsibilities

• Work with agency leaders, program offices, prime contractors, state and municipal departments, and school and university systems to find high-impact opportunities for AI agents in citizen- and student-facing and operational workflows such as benefits and licensing, 311 and contact centers, case management, admissions and student services, and internal service desks.
• Own flagship deals end-to-end: identify the use case, shape the commercial structure with GTM and contracts partners, and navigate public sector procurement paths (federal contract vehicles, cooperative contracts, RFPs) through to close.
• Embed with customer teams, including time onsite in secure facilities for federal work, and own delivery outcomes as if you were part of their team.
• Guide customers on agent design, orchestration and production readiness, including the security, privacy and compliance requirements specific to each segment, to get agents live and adopted.
• Partner with software engineers and solution engineers to build and demo solutions, present to technical teams, agency heads and elected or appointed officials, and feed field insights back to Product and Research.

Required profile

• U.S. citizenship and an active U.S. government security clearance for federal engagements.
• 3+ years in a customer-facing technical role with government agencies, a public sector systems integrator, or a government-focused technology company.
• Familiarity with public sector buying and compliance (e.g., GSA schedules, OTAs, FedRAMP and ATO processes, state cooperative contracts, state-level security frameworks, FERPA/CJIS/HIPAA where relevant) and comfort in deal conversations and long enterprise sales cycles with GTM partners.
• Excellent communication and problem-solving skills, with a track record of owning ambiguous, complex projects through to delivery.

Required skills

• Basic Python and API integration skills, enough to prototype, demo and talk credibly with engineering teams.
• Familiarity with LLM and AI agent frameworks.

What we offer

• An annual discretionary stipend for professional development.
• An annual discretionary stipend to meet colleagues, and a monthly co-working stipend for those not near a main hub.
• An annual team offsite in a new location.
• A remote-first setup with a preference for Washington, DC.