Department Supervisor I – Emergency Department
ccf · Mercy Hospital
Job description
About the role
Join Cleveland Clinic Mercy Hospital and experience world‑class healthcare at its best. As a Department Supervisor you will lead the daily operations of the Emergency Department Registration team, ensuring patients receive an exceptional experience from the moment they arrive.
Key responsibilities
- Supervise caregivers in daily operations.
- Maintain staffing levels.
- Approve and schedule paid time off and leave requests.
- Provide leadership and training.
- Coordinate and provide orientation and education.
- Analyze workflow and procedures.
- Identify and implement opportunities to improve procedures, processes, speed, quality and effectiveness.
- Ensure cross coverage.
- Develop an effective work team.
- Encourage and support morale‑building activities.
- Communicate with caregivers and provide orientation on policies.
Required profile
- High School Diploma or GED.
- 2 years of experience as a work leader, team lead or project manager OR 1 year of supervisory experience in a related field.
- Associate’s Degree (preferred).
- Healthcare registration experience (preferred).
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Published 2 days ago
Expires 1 month from now
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Mercy Hospital
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