Computer Technician I

About the role

The Computer Technician I provides first‑line technical support to students, teachers, staff and administrators across the district. Working under the direction of the Principal or a designee, the technician troubleshoots hardware and software issues, logs incidents, and ensures timely resolution.

Key responsibilities

• Deliver Tier 1 support for desktops, laptops, mobile devices and peripherals.
• Log, prioritize and track all support tickets in the district’s system.
• Escalate complex problems to higher‑level support or engineering teams.
• Collaborate with functional subject‑matter experts to resolve security, communication, collaboration and productivity application issues.
• Assist in improving student application systems to increase operational efficiency.

Required profile

• High school diploma or equivalent plus 30 college units in Computer Science, Technology, Engineering or a related field (or one year of technical trade school).
• At least one year of relevant technology experience.
• Minimum one year of experience working with students in an instructional setting.

Required skills

• Tier 1 technical support for desktops, laptops, mobile devices and peripherals.
• Basic troubleshooting of security, communication, collaboration and productivity applications.

What we offer

• Opportunity to work in an educational environment supporting student success.
• Professional development and potential career growth within the district.