Community Manager

About the role

Changing Lives Productions, the video production arm of Dhar Mann Studios, is looking for a Community Manager to shape and nurture its global fan base. This hybrid position blends strategic program design with daily, hands‑on interaction, ensuring every touchpoint reflects the company’s mission of changing lives.

Key responsibilities

• Design and launch community initiatives such as fan feedback loops, challenges, contests, Q&A sessions, and ambassador programs.
• Identify and showcase inspiring fan stories, user‑generated content, and testimonials.
• Support live chats, virtual events, and occasional in‑person activations to strengthen fan connections.
• Track engagement metrics, sentiment, and feedback to refine community strategy.
• Monitor online trends and apply best practices for innovative engagement.
• Build relationships with top fans and moderators to expand the reach and positivity of online spaces.
• Collaborate with Social Media, Creative, and Marketing teams to integrate community‑driven content.

Required profile

• Minimum 5 years of experience in community management, social engagement, or a similar role within entertainment, creator economy, or digital brands.
• Strong writing ability with a warm, mission‑driven voice.
• Proven track record of balancing strategic program development with daily hands‑on interaction.
• Experience launching initiatives that drove measurable growth in audience engagement and loyalty.
• Knowledge of community management tools, social platforms, and analytics dashboards.
• Highly organized, proactive, and adaptable in a fast‑moving environment.
• Genuine passion for storytelling that inspires and uplifts audiences.

Required skills