Client Administrator - Business Insurance

About the role

Marsh McLennan Agency is hiring a Client Administrator for its Spindler-Barios team in Anchorage, Alaska, an onsite position within the Business Insurance department. The role focuses on providing technical support to Client Executives and to clients so that insurance policies are maintained in line with the Business Insurance manual and the Director of Client Services' procedures. It is a non-exempt position.

Key responsibilities

• Process paperwork for new and renewal business, including preparing Acord forms and other submission documents
• Maintain client-level details in the agency management system
• Manage binders, production of renewal certificates, policies, invoices, finance agreements and endorsements
• Perform audits and account reconciliation; with more experience, assist in final audits
• Become proficient in technology systems and tools such as ImageRight and Sagitta
• Maintain positive working relationships with associates and clients

Required profile

• High school diploma and 1-2 years of insurance-related or professional office experience
• Valid Alaska Business Insurance license, obtained and maintained
• Surplus lines license obtained within the first 2 years
• AINS or INS designation, with willingness to pursue further insurance designations and professional development
• Strong attention to detail, oral and written communication skills, and a strong customer-service orientation

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to manage multiple tasks at a varying pace and adjust priorities

What we offer

• Generous time off, including personal and volunteering days
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities