Change Manager – Finance Transformation

About the role

BILL is modernising its finance landscape with an integrated Oracle Fusion Cloud and Salesforce platform. The Change Manager will lead the people side of this transformation, ensuring leaders and end‑users are ready for go‑live and that adoption is measured and sustained.

Key responsibilities

• Develop and execute the organisational change management (OCM) strategy aligned with program milestones from Global Design through Release 1 and Release 2.
• Conduct stakeholder and change impact assessments, translating design decisions into concrete role, process, control and policy changes.
• Build and manage a change network of business process owners and key users across Finance, Sales, Operations and Product to surface resistance early and drive readiness.
• Design and deliver communication plans, leadership briefings and go‑live readiness messages.
• Partner with training leads and the systems integration partner on end‑user training strategy, needs analysis and delivery.
• Define, track and report adoption and readiness metrics, escalating risks to the PMO and steering committees.

Required profile

• Bachelor’s degree in Business, Organizational Development, Communications or related field; MBA or graduate degree preferred.
• 7+ years of change management or communications experience on strategic transformations.
• Hands‑on experience leading change for ERP or finance transformations (Oracle Cloud, Salesforce or similar).
• Proven ability to design and execute change strategies in complex, matrixed organisations.
• Strong written and verbal communication skills, capable of translating technical design into plain language.
• Prosci, ACMP (CCMP) or equivalent certification preferred.

Required skills

• Oracle Fusion Cloud (or Oracle Financials) implementation experience.
• Salesforce platform experience.
• Familiarity with AI tools to increase efficiency in change, communications and training.

What we offer

• Competitive salary ranges based on geography (e.g., $135,300–$169,200 USD for Bay Area).
• Comprehensive benefits: 100% paid health, dental and vision, HSA/FSA, life and disability insurance.
• 401(k) retirement plan, employee stock purchase program and flexible spending accounts.
• Paid holidays, wellness days and flexible time off.
• Remote‑first work environment with optional in‑person collaboration at San Jose, CA and Draper, UT offices.