Change Management Consultant

About the role

Capco is looking for a Change Management Consultant based in Houston, Texas, within its Business Consulting practice. The consultant helps clients turn complex business and technology transformations into change that people can understand, adopt and sustain, working at the intersection of people, process and technology. The position is permanent.

Key responsibilities

• Develop and execute change management strategies and plans for complex business and technology transformation initiatives, applying Prosci methodologies and the ADKAR model where appropriate.
• Conduct stakeholder, change impact and readiness assessments and turn findings into practical engagement and mitigation strategies.
• Develop communications, training and enablement activities that build awareness, understanding, commitment and adoption across stakeholder groups.
• Partner with client leaders, managers, project teams and subject matter experts to identify change risks, address resistance and strengthen leadership alignment.
• Facilitate workshops, interviews and working sessions, and define and track change readiness, engagement, adoption and effectiveness measures.

Required profile

• Bachelor's degree in Business, Organizational Development, Human Resources, Psychology, Communications or a related field, together with Prosci Change Management certification.
• 2-5 years of experience in change management, organizational effectiveness, business transformation, management consulting or a related discipline.
• Experience supporting enterprise-wide transformations or technology implementations, with practical knowledge of stakeholder engagement, change impact assessment, communications, training, readiness and adoption.
• Ability to build relationships across organizational levels, manage multiple priorities and deliver high-quality work in a client-facing environment, including client-site work and travel as required.

Required skills

• Prosci Change Management methodology and the ADKAR model.
• Strong analytical, problem-solving, written, verbal, presentation and facilitation skills.
• Bonus points for management consulting or professional services experience, ERP/CRM/cloud/AI/digital/operating model/workforce transformation experience, Financial Services/Energy/Healthcare/Retail/Public Sector experience, Agile and project management knowledge, and additional certifications such as PMP, CCMP, Agile, Scrum or Lean Six Sigma.

What we offer

• Medical, dental and vision coverage.
• 401(k) match and HSA/FSA options.
• Maternity and paternity leave and dependent care benefits.
• Tuition and wellness reimbursement.
• Commuter benefits and access to a discounted marketplace.