Business Insurance Account Associate

About the role

Marsh McLennan Agency (MMA) is hiring a Business Insurance Account Associate for its Lexington, KY office. The role supports account team members with new business, renewals and general service tasks, working under the direction of the Unit Leader, Unit Manager or Client Team. Applicants must live within driving distance of the Lexington office and be able to commute at least three days per week.

Key responsibilities

• Provide basic knowledge of the Agency Management System (AMS) and assist with client service deliverables
• Support account team members and help other Account Associates during high-volume periods
• Handle AMS data entry for new business, renewals and special projects
• Order and file loss runs, generate certificate holder lists, download e-mods or request them from carriers, order flood zones, order ISO Prometrix reports, issue certificates, evidence of property, auto ID cards and other documents

Required profile

• High school diploma required
• 0-12 months of prior experience
• Reliable, punctual, eager to learn and a team player
• Developing active listening, verbal and written communication, customer service, attention to detail, prioritization and organizational skills
• No direct carrier interaction, but understands the importance of strong carrier relationships
• Property Casualty license within 90 days of hire and annual continuing education requirement

Required skills

• Basic use of tools such as Reference Connect, Playbook and MMA U
• Basic application of Adobe and Microsoft Office products (Outlook, Word, PowerPoint); proficiency in Excel

What we offer

• Medical, dental and vision insurance
• 401K with company match, company-paid life and disability
• Paid time off, volunteer paid time off and employee assistance program
• Tuition reimbursement, career mobility, networking groups and charitable contribution match