Business Development & Customer Success Manager, Digital Farming

About the role

Netafim's Digital Farming team is looking for a Business Development & Customer Success Manager in Fresno, California. The role drives growth, customer adoption and long-term success of digital farming solutions across the USA and Canada, working with growers, chemical companies, agribusinesses and other partners. It is a product and market expert role, not a day-to-day technical support role.

Key responsibilities

• Develop go-to-market strategies and new business opportunities for GrowSphereTM and emerging digital farming solutions with growers, chemical companies, agronomy firms, food processors and industry partners.
• Expand the digital farming presence through traditional and non-traditional sales channels and build relationships with large enterprise growers and key influencers.
• Run programs and partnerships that accelerate adoption of GrowSphereTM solutions and support growth of the Digital Farming business.
• Engage enterprise customers to promote adoption, run regular business reviews on value realization and future opportunities, and partner with Key Account Managers, regional sales managers and dealers.
• Identify expansion, cross-selling and upselling opportunities and share customer feedback with Product Management.
• Serve as a commercial subject matter expert: deliver presentations, training, demonstrations and educational events, and support sales enablement and dealer education.
• Coordinate customers with technical support and escalate issues to the right teams, without handling troubleshooting or support tickets.

Required profile

• Digital farming experience with irrigation experience.
• Strong product knowledge of GrowSphereTM and related digital farming solutions.

What we offer

• Compensation typically ranging from $100,000 to $130,000 per year, depending on skills, experience, location and internal equity, possibly with short- and long-term incentives.
• Healthcare coverage, 401(k) retirement plan and Canadian pension plan.
• Paid holidays, vacation, sick time, parental leave and short- and long-term disability leave.
• Tuition reimbursement and an employee assistance program.