Broker Success Manager

About the role

BizScout is seeking a Broker Success Manager to own and grow broker and brokerage partnerships nationwide. You will ensure partners derive maximum value from the marketplace, drive integration adoption, and support long‑term supply.

Key responsibilities

• Build and deepen relationships with broker partners from onboarding through ongoing account management.
• Collaborate with Engineering to integrate broker platforms and increase active integrations.
• Monitor and improve broker response times to buyer inquiries.
• Identify under‑performing brokers and implement corrective actions.
• Drive adoption of paid tools such as Sponsored Listings and manage churn risk escalations.

Required profile

• 2‑4+ years in account management, partner success, or customer success.
• Strong operational rigor and process‑orientation.
• Excellent reporting and communication skills with leadership.
• Professional presence and ability to represent BizScout to brokers.

Required skills

• Experience coordinating technical integrations with engineering teams.
• Ability to manage a growing portfolio of partners with detail‑driven execution.

What we offer

• Base salary $90‑95K plus incentive tied to integration growth, retention and monetization, OTE up to $135K.
• Full‑time role based in Austin, Texas with 5 days onsite and occasional travel.