Associate Director - Board Operations

About the role

The Associate Director of Board Operations reports to the Board Secretary and supports the Board of Trustees at Northeastern University. This senior position leads board‑related activities, manages governance documentation, and drives strategic engagement initiatives.

Key responsibilities

• Develop and maintain board manuals, calendars, and a central repository of board documents.
• Coordinate logistics for board meetings, including technology, remote communications, and material preparation.
• Manage the OnBoard secure portal, provide user training, and resolve accessibility issues.
• Draft, circulate, and maintain minutes of board and committee meetings and other governance documents.
• Oversee regulatory and policy requirements such as Conflict of Interest disclosures, ITAR and FCC filings, and signature authority delegations.
• Lead project‑management initiatives to improve relationship‑management processes and track board actions, KPIs, and strategic initiatives.

Required profile

• Bachelor’s degree with at least 5 years of relevant experience in board administration, project management, or similar roles.
• Demonstrated ability to handle confidential information with discretion and strong written communication skills.
• Proven experience managing a high‑volume workload in a fast‑paced environment.
• Excellent interpersonal skills for building relationships with trustees, senior administration, faculty, staff, and external stakeholders.

Required skills

• Proficiency with Salesforce for relationship‑management tracking.
• Strong technology aptitude for managing board portals and virtual meeting platforms.
• Project‑management and process‑documentation expertise.