Associate Consultant, Employee Health & Benefits

About the role

As an Associate Consultant on the Employee Health & Benefits team at Marsh McLennan Agency (MMA), you will work closely with clients to deliver customer service and provide employee benefit expertise. You will help clients understand how insurance solutions support their long-term strategies, collaborating with sales professionals, Consultants and insurance carrier partners.

Key responsibilities

• Help coordinate, develop and execute project plans and periodic client presentations
• Support the RFP, renewal and implementation processes for client projects
• Pull and analyze benchmark survey data for client plans, summarize and validate reviewed information
• Develop and maintain strong vendor relationships
• Identify negotiable elements of underwriting calculations for all lines of coverage
• Manage the post-implementation process for all lines of insurance coverage for a client
• Coordinate renewals, census data, Schedule A requests and ERISA Wrap documents
• Answer client inquiries by email, phone or other requests
• Review plans for design accuracy and discrepancies
• Conduct initial research for client projects and prepare presentations with vendors
• Assist with open enrollment and other employee-related communications
• Coordinate billing and claim issues between client and vendor

Required profile

• Prior experience with employee benefits and knowledge of insurance lines such as medical, dental, life, STD, LTD and design, including rate structures
• Excellent written and verbal communication, able to present to a range of professionals at each client
• Life & Health licensure or commitment to obtaining it within 6 months of starting
• Ability to work collaboratively with internal staff, management, clients, prospects and vendors

Required skills

• Knowledge of Health & Welfare compliance (HIPAA, FMLA, COBRA, 5500, ACA, DOL, etc.)
• Understanding of underwriting calculations and plan designs

What we offer

• Medical, dental and vision plans
• 401(k) match after one year
• Student loan assistance
• Paid time off including vacation, personal, sick, holiday, volunteer and learning days
• Tuition reimbursement and professional development
• Charitable contribution match, stock purchase opportunities